At Roznev, your satisfaction is our priority. We stand behind the quality of our T-shirts and shorts, and we want you to love your purchase. If you’re not fully satisfied, please review the guidelines below for returns and exchanges.

Return Eligibility

We accept returns and exchanges under the following conditions:

  • Requests must be made within 30 days of receiving your order.
  • Items must be unworn, unwashed, and in original condition with tags attached.
  • Items must be returned in the original packaging or equivalent protection.
  • Sale items, gift cards, and personalized/custom orders are non-refundable.

How to Initiate a Return or Exchange

  1. Email us at support@roznev.com with your order number and reason for the return or exchange.
  2. Our team will respond within 1–2 business days with return instructions.
  3. Once your return is received and inspected, we will notify you via email.

Return Shipping Costs

  • Customers are responsible for all return shipping fees unless the item arrived damaged or defective.
  • Original shipping charges are non-refundable.
  • If requesting an exchange, you may be required to pay an additional shipping fee for the replacement item.

Refund Processing

  • Refunds are issued to the original payment method.
  • Please allow up to 7 business days for the refund to appear in your account after your return is approved.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect:

  • Contact us within 7 days of delivery.
  • Include clear photos of the item and packaging.
  • We will replace the item at no additional cost or provide a full refund, depending on your preference.

Final Sale Items

The following items are not eligible for return or exchange:

  • Clearance or final sale items
  • Gift cards
  • Customized or personalized products

Need Help?

If you have any questions about your return or exchange, contact us at:

Thank you for choosing Roznev. We appreciate your trust and will do everything we can to ensure a smooth return experience.