Your privacy matters. At Roznev, we are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy outlines what data we collect, how we use it, and your rights as a customer.

Information We Collect

When you shop at Roznev or interact with our website, we may collect the following types of information:

  • Personal Information: Name, email address, shipping address, billing address, phone number.
  • Payment Information: Credit/debit card details are processed securely by our payment partners. We do not store payment information.
  • Order History: Details of past purchases and customer support interactions.
  • Device Information: IP address, browser type, and cookies for improving your shopping experience.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support and order updates
  • Improve website performance and user experience
  • Send promotional emails (if you opt-in)
  • Detect and prevent fraud or misuse of our services

Third-Party Services

Roznev uses trusted third-party services for:

  • Payment processing (e.g., Stripe, PayPal)
  • Shipping and logistics
  • Email marketing (only with your consent)
  • Website analytics (e.g., Google Analytics)

These partners only receive information necessary to perform their services and are obligated to keep your data secure.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic
  • Remember user preferences
  • Enhance your shopping experience

You can control cookie settings through your browser at any time.

Data Security

We take data security seriously. All transactions are protected using SSL encryption, and we follow industry best practices to ensure your personal information is not lost, misused, or accessed inappropriately.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Opt-out of marketing emails at any time by clicking the “unsubscribe” link

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or store information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about our Privacy Policy or how your data is handled, contact us at:

Email: support@roznev.com