Introduction
At Roznev, we understand that plans can change. This Cancellation Policy outlines the terms and conditions regarding cancellations of our products and services. We aim to provide clarity and ensure a smooth experience for our customers.
Cancellation Terms
- Cancellation Period
- Customers may cancel their orders within 24 hours of purchase for a full refund.
- After this period, cancellations may be subject to fees as outlined below.
- How to Cancel
- To initiate a cancellation, please contact our customer service team at support@roznev.com.
- Provide your order number and the reason for cancellation to expedite the process.
- Refund Process
- Refunds will be processed within 7 business days after the cancellation is confirmed.
- The refund will be issued to the original payment method used during the purchase.
Non-Refundable Items
Certain products and services may be non-refundable, including but not limited to:
- Customized products
- Digital downloads
- Services already rendered
Please check the specific product or service details for more information.
Changes to This Policy
Roznev reserves the right to update or modify this Cancellation Policy at any time. Customers will be notified of any significant changes via email or through a notice on our website.
Contact Us
If you have any questions or concerns regarding our Cancellation Policy, please do not hesitate to reach out to our customer service team. We are here to assist you!
Email: support@roznev.com